(Back office outsourcing) + (Feet-on-street Outsourcing):

Matrix employs a unique delivery model that combines back-office capability with feet-on-street field staff capability. Our centralized delivery centers at chennai are complemented by a network of branches at 6 locations, and Associate offices at 125 locations all over India.

Associate offices are managed by local Chartered Accountancy firms at respective locations under a Franchisee arrangement with Matrix. This network of 125 Associate offices spread all over India is effectively used by us for carrying out field verifications and other assignments that require feet-on-street presence. The reach of this all-India feet-on-street presence extends to 600 cities and towns.

"Verification" is our forte:

Matrix handles Verification as a generic and scalable opportunity. Our verification business is predicated on leveraging common skill-sets and capabilities to handle assignments for clients across various industry verticals. For example our verification capabilities can be employed to verify an employee’s background for an IT company, a dealer’s credentials for an FMCG company, or a borrower’s creditworthiness for a bank. This ability to harness common skill-sets and capabilities to meet verification needs across diverse industry verticals creates exceptional efficiency and scale. In addition this unique focus has helped us to build a significant amount of domain knowledge and expertise in the area of verifications.