Supply Chain


We mitigate risks, enhance compliance, cut losses & shrinkages


Audits in the supply chain needs to conducted for a variety of reasons. These reasons could be -


Quality Control

An audit can be conducted to ensure that the organization's suppliers and vendors are meeting the required quality standards for the products or services being provided. This can help prevent quality issues and product defects from affecting the organization's reputation and bottom line.


Cost Control

An audit can be conducted to assess the efficiency of the organization's supply chain processes and identify areas where cost savings can be achieved.


Risk Management

An audit can help identify potential risks in the supply chain, such as disruptions in the supply of materials or products, security vulnerabilities, and ethical concerns such as human rights violations or environmental damage.


Performance Evaluation

An audit can be conducted to evaluate the performance of the organization's supply chain operations.


Regulatory Compliance

Organizations may be required to comply with various regulations related to their supply chain operations, such as labour laws, environmental regulations, and import/export regulations.

Conducting these audits is not easy and large entities usually engage third party auditors for such audits. Some of the reasons for this include:

  • At retail outlets - the audit at stores is carried out either at night after store closing or early hours of the morning. The frequency of such audits can be monthly to bi-monthly/quarterly. Very big retailers spread over a large geographical area carry out these audits on half yearly/annual basis.
  • Engaging third party auditors brings transparency to the process.
  • Every retail company has its own norms on acceptable norms of shrinkage at store level. Stores with high shrinkage are usually audited on monthly basis.
  • Grocery retail chains have one other pain point that they should not have expired/damaged product on their shelf. Such stocks have to be identified on an ongoing basis and removed from the shelf immediately on expiry/damage. These stocks are then sent to the warehouse where they are aggregated and subsequently disposed off after due checking and audit by a third party.
  • Asset verification at retail stores and warehouses are equally important like any other organisation and these also have to be verified periodically.
  • PIHV is very critical for controlling shrinkage at store/warehouse. This activity though handled internally by most companies will be more effective when handled by an external auditor.

Matrix Business Services brings you a Pan India coverage, with deep domain expertise and over 20 years of experience to provide you with a digitally driven, cutting edge, customised service to enable you to run your business in an efficient, productive, and risk-mitigated manner.

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