Matrix - People, Product, and Process (who we are)

Who We Are

Values
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Matrix is a passionate team of professionals providing People, Product, and Process assurance services for enterprises across different industry segments for better compliance and risk mitigation.

Listed by NASSCOM as one of the "Emerge 50" companies, Matrix has its headquarters in Chennai.

Matrix was assigned a D&B Rating 4A2 in a recent Dunn and Bradstreet evaluation, classifying the company as ‘good”.

Our Journey

2003

A group of professionals came together and incorporated Matrix Business Services with a sole vision to become the most respected business assurance company.

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2006

We became early entrants in the Employee Background Verification space in the country.

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2008

Kotak Mahindra Group invested in the company with board representation. This year, our customer base crossed 100.

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2009

We were recognized. NASSCOM included Matrix in the Emerge 50 list.

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2014

There was nothing stopping us. Our employee strength crossed 1000. Our customer base zoomed past 350 and we bagged 25 customers from the Fortune 500 companies

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2016

Our customer base crossed 650. We developed a network of 11 branches.

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2019

Updater Services took a significant stake in Matrix in April 2019. Our first financial investor, Kotak Mahindra, exited the company and the board. Matrix became a part of the UDS group.

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Our Network and Reach

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Our delivery capabilities are spread over India, Bangladesh and the Middle East. Having pioneered the first professional empanelled network in the country, we operate through 60+ empanelled CA firms.

These are in addition to our own branch offices located across all Metro and Tier 1 cities. Collectively, our network covers over 750 touchpoints. This diversity and successful collaboration with professionals from all over the country is unique to Matrix, and we thrive in it.

Our Widespread Presence

  • Adilabad
  • Anantapur
  • Arsikere
  • Chidambaram
  • Coimbatore
  • Erode
  • Hubli
  • Kollam
  • Madurai
  • Mangalore
  • Mysore
  • Nellore
  • Ongole
  • Palani
  • Raichur
  • Salem
  • Thanjavur
  • Tirupati
  • Tiruvannamalai
  • Trichy
  • Trivandrum
  • Vellore
  • Virudhunagar
  • Vizag
  • Warangal
  • Ahmedabad
  • Akola
  • Aurangabad
  • Baroda
  • Bhubaneswar
  • Guwahati
  • Indore
  • Jabalpur
  • Jaipur
  • Jalgaon
  • Kolhapur
  • Kolkata
  • Nagpur
  • Patna
  • Rotak
  • Surat
  • Abu Dhabi
  • Bangladesh
  • Dubai
  • Kuwait
  • Oman
  • Qatar
  • Saudi Arabia

Customer Dashboard

Major Industry Verticals

Servicing

700 +

Corporate
Customers

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Consumer
Packaged Goods

7

of India’s top 10
FMCG Companies

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Retail

6

leading Retailers in
the country

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IT and BPO Services

4

of India’s top 10
IT Companies

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Banking and Financial Services

Top

10

Private Sector Banks / NBFCs

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Chennai

Headquarters

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2003

Established

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10 +

Branches

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750 +

Touch Points

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60 +

Associates

cloud engagement
1200 +

Employees

Our
Values

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Our
Team

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